JJ Cabus Moving Company

The guys were nice enough and though we were told it would be 1 -1.5 days with a team of 5 persons we had a total of 3 persons on a consistent basis. The lack of people extended our move to beyond 2 days of services. They lacked communication in their work often having us repeat ourselves or not relaying information leading to additional time wasted; however, the biggest issue was in the removal of the trampoline. We were told they understood exactly what needed to be done to tear down the trampoline. This was a bold face lie. After wasting 1/2 hour on the task and taking a sledge hammer to get it apart they indicated it was rusted together. In fact , it was not. You have to remove all the springs before you can pull the frame apart. It took my wife 15 minutes to take it apart after returning to our former home, but the damage was done. After calls and emails to the owner who said they would come back out and take care of it they went silent. They also did not complete the move of the fridge as they indicated in their contract and shame on us for paying them before ensuring they would finish that final task. Pay the extra money with someone else, get a firm contract and avoid this company.
Lewis Center, OH.

Move size: 4 Bedroom Home Service cost: $2500

After dealing with MR. CABUS previously, I decided to hire MR. CABUS and HIS company to move me, (I have great respect for the firefighing profession).  I spoke with DILLON MATHEWS @10 days before the move was to take place and again 3 days before and again the day before just to make cetain that all was in order for this move.  It was imparitive that all went well. I was paying them $65 per hour. They were to arrive at my house at 10 am on a Saturday morning.  At 9:52 I received a phone call from a mover from a completely different moving company who said he was doing my move as a favor for "John" but knew nothing about my move.  I was floored!!  He then told me it would be abot an hour, argued with me about the size of truck I needed, (I have an extremely steep drive)and proceeded to show up about 11:30.   MR. CABUS failed to accurately share with the new mover the amount of stuff I had to move, therefore the new guy did not have enough men, as well as had the wrong truck.  He decided to leave, get another guy and still at 1:15 I still did not have a mover, and now the price had jumped to $80 per hour. I am furious with the unprofessionalism of this company and I will NEVER EVER recommend them. .

Service cost: $375

On April 21, 2014, my husband and I requested Cabus movers to load a truck in New Albany, Ohio.  We moved to Texas and needed professional movers to actually load the truck.  We had church volunteers assist in packing all of our boxes and shrink wrapping furniture.  The volunteers brought everything out of the apartment and placed everything at the foot of the truck.  The sole responsibility of the two Cabus-hired men was to PROPERLY load the truck to protect my belongings.  THIS DID NOT HAPPEN.  When the truck arrived in Texas, we had over $4000 of damage.   The dining room set had several gouges and scrapes on the base and chairs..but somehow the glass top made safely - go figure.  The king-sized leather sleigh bed had a 3 inch puncture on the footboard and numerous scrapes/scratches in the leather of both the headboard/footboard.  One of the box springs for my Tempurpedic bed was completely broken. There were numerous other scratches/dings to list here..each insignificant on their own..just extremely disappointing all together.  The professional movers that were hired in Texas required me to take pictures of how the truck was loaded before they would even unload for me.  They also had me take pictures throughout their unloading process because they were fearful that they would be blamed for the damage.  Cabus Movers required me to sign a receipt when they finished loading stating that there was no damage.  I even wrote "great job," because the two men loading the truck were very personable.  Little did I know that I would find damages once the truck was opened in Texas.  They may have not damaged anything while actually loading the truck; but,  the WAY they loaded the truck caused much damage.  I called and text messaged the owner for two months and he never returned my call.  He would text to tell me he would call that evening or the next day…and NEVER did.  He had one of the loaders call me to say he would lose his job if I filed a complaint.  This type of communication is poor business practice.  To top it off, the owner emailed me my receipt on JULY 24, 2014..over 4 MONTHS later.  Based on my experience, I would never again use this company or refer anyone else to do so.  My replacement furniture arrives on August 9..to which Cabus has offered ZERO in damages for me to apply to my costs.   (Note: I am only permitted to post two pictures to this site..but I have many more.).

Service cost: $244

Worst customer service I have ever experienced.  You would be better off with two friends and a uhaul.  No communication, I had a deadline that had to be met and they were no where to be found.  Promised calls back and did not receive.  Told I was the only Job - that was a lie.  Promised they would arrive between 9:30 and 10:00. - Lied.  At 12:30 I finally got a call asking if I still wanted them to come.  Claimed they called several times - Lied as my phone records showed exactly one call.  Cost me twice what I would have paid them because I had to rent my own truck and hire workers to get the job done.  After all of this I never even received a phone call apologizing.  I know I'm telling everyone I know about these guys.  You should to.

Service cost: $225

After having a mover never show up to move my belongings in the middle of the day I was stranded with not a single moving company available to move my items this company saved my mother and I. What company do you know of that will save you from the nightmare of having to move on a deadline and will come in the middle of the night and work until 4am?  Well the three guys that  came out, did just that and loaded not one but two apartments and loaded it in my Abf trailer at the terminal until 4:30am! They have no idea how much they saved us emotionally , physically and financially.  Forever great full for their acts of kindness of saving truly two damsels in distress! Because of them my stuff is being shipped to Florida on time. THANK YOU!!

Service cost: $612

JJ Cabus' movers were late. They smelled of smoke and used a lot of expletives and argued with each other as they moved my bedroom suite furniture to the second floor. It was very uncomfortable. They scratched my wooden stairs because they did not use moving pads or wrap the wrought iron furniture legs. JJ Cabus will not answer my phone calls, return voicemails, return emails, or the written letters I have mailed to them. It has been 3 months since the damage occurred and I have had to get the BBB involved. They were very cheap compared to other movers, so I guess you get what you pay for.

Service cost: $200

They were amazing. I would highly recommend JJ Cabus Moving.  I found them courteous and very professional, artful in maneuvering your belongings as to not damage them or the walls.   They were very upbeat and accommodating and made a very stressful day surprisingly stress free.  They stayed in communication so I had no worries about having the help I needed on my move in date.  The items were packed in their truck with great care and transported with no damage to my items – remarkable.  The best home move experience I have ever had.

Service cost: $400

I was disappointed that John and his team were nearly 4 hours late to the move; I had to reach out to John and his team to see when their arrival time would be. The entire start of the move was very poorly handled; I was about 15 minutes away from ordering a UHaul and doing the job myself. Once everyone arrived, the move went fairly well. I was disappointed in how the bill was handled, it was disorganized and some charges seemed unclear. I was told I could pay the entire bill on my credit card, but mid way through the move I was strong encouraged to pay some of the bill in cash.    Here is the deal, I saved over $400 by going with JJ Cabus, but that $400 saved may have not been worth the hassle of their lateness and lack of professionalism in handling the billing, some furniture not in 100% same condition when it was delivered.  .

Service cost: $1200

They are thieves! They stole my fiance's gun please lookup my police report.
http://www.columbuspolice.org/Reports/PublicReport?caseID=4254889

They refused to do anything about it. They literally asked my fiance to search the guy

belongings. They also told us to do all the work and search the truck. The owner had zero

interest in helping himself. He still till this day will not take responsibility for the theft. I

run a warehouse and if something goes missing no matter who it is I am responsible. This guy just

tries to blame me to discourage me from speaking out.

The one mover guy had his girlfriend show up in the middle of the move and park out front of my

house which he could have easily have handed it off. They are EXTREMELY rude! My only regret is

that I paid them my hard earned money to steal from us and damage our property. Do not ever use

these guys.

I have hired many professionals from this site and they have been a delight to have come clean

and do work at my home. These guys showed up over an hour late and brought the wrong size truck

and had then chose to milk the clock and do two truck loads from Victorian village to Bexley.

Which meant I had to drive both ways and they clock keeps running while they drive very slow

which was appreciated because they already damaged stuff so we didn't want anymore of that.

We honestly could go on about how the owner texted me late at night with extremely rude messages

trying to accuse me of his workers problems. And the fact I had to go to Thumbtack support to get

a respond from him that wasn't a lie. He did get the door they broke repaired after a month but

never did anything about the gun theft.

So I repeat do not use these guys!
You might not realize it right away but something was most likely stolen.

We noticed right away because we always check our valuables very thoroughly.

Mr Cabus you have lost a future customer and I will be sure to post this everywhere I can so that

nobody else falls victim to your lies and thefts.

Aaron.

Move size: 2 Bedroom Home Service cost: $550